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Salesforce Service Cloud Consultant Certification Course

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Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/10. Release Readiness and Updates/2. Service Setup Menu.mp4 99.1 MB
Salesforce Service Cloud Consultant Certification Course/TutsNode.com.txt 63 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/1. Getting Started Introduction.mp4 12.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/1. Getting Started Introduction.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/1.1 Exam Guide.html 163 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.mp4 7.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2. Signing Up for a Free Salesforce Account.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/2.1 Free Salesforce Account Signup.html 100 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/3. Logging into Salesforce and Switching Between Lightning and Classic.mp4 4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/3. Logging into Salesforce and Switching Between Lightning and Classic.srt 3 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.mp4 17.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4. Downloading and Reviewing the Service Cloud Consultant Certification Exam Guide.srt 10 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/4.1 Exam Guide - Updated.html 163 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/5. Assigning the Service Cloud and Knowledge User Feature Licenses.mp4 3.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/5. Assigning the Service Cloud and Knowledge User Feature Licenses.srt 2 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/1. Introduction and Getting Started/6. Introduction and Getting Started Quiz.html 148 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/1. Industry Knowledge Introduction.mp4 4.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/1. Industry Knowledge Introduction.srt 2 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.mp4 16.3 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2. Installing Service and Support Dashboards to Measure Contact Center Metrics.srt 8 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.1 Understanding Call Center Analytics.html 122 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.2 Service and Support Reports and Dashboards - AppExchange App.html 138 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.3 Contact Center Metrics and Best Practices.html 127 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/2.4 Contact Center Glossary.html 132 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3. Contact Center KPIs.mp4 15.9 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3. Contact Center KPIs.srt 6 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.1 Understanding Call Center Analytics.html 122 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.2 Service Wave Demo.html 119 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.3 5 Questions.html 152 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/3.4 Wave App for Service 1 Sheet.html 154 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.mp4 7.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/4. Contact Center Business Challenges and How Salesforce Helps.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.mp4 14.8 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/5. Use Cases and Benefits for Different Interaction Channels.srt 10 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.mp4 5.9 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/6. Challenges and Considerations for Business Continuity in the Contact Center.srt 3 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/7. Exam Guide Sample Question #1.mp4 10.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/7. Exam Guide Sample Question #1.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.mp4 18.8 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/8. Types of Contact Centers and Displaying the Service Console.srt 8 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.mp4 8.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9. KCS Core Tenets and a Glimpse of the Service Setup Menu and Salesforce Knowledge.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9.1 Salesforce is KCS Verified.html 178 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/9.2 Consortium for Service Innovation - KCS - Knowledge Centered Service.html 98 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.mp4 11.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10. Contact Center Components and How They Solve Business Challenges.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10.1 Computer Telephony Integration (CTI) for Salesforce How Does it Work.html 146 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/10.2 Call Center Acronyms - by TalkDesk.html 111 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/11. Practice Activity – Industry Knowledge Trailhead Units.html 717 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/2. Industry Knowledge/12. Industry Knowledge Quiz.html 148 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/1. Implementation Strategies Introduction.mp4 4.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/1. Implementation Strategies Introduction.srt 1 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.mp4 43 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/2. Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields.srt 22 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3. Contact Center Deployment Strategies.mp4 15.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3. Contact Center Deployment Strategies.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3.1 Service Cloud ERD Diagram - From the SOAP API Guide.html 150 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/3.2 Service Cloud Call Center Management - Service Cloud Landing Page.html 144 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/4. Practice Activity – Implementation Strategies Trailhead Units.html 514 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/3. Implementation Strategies/5. Implementation Strategies Quiz.html 149 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.mp4 2.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/1. Service Cloud Solution Design Introduction.srt 834 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.mp4 17.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/2. Analyzing Customer Requirements for Service Cloud Solution Design.srt 12 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.mp4 9.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/3. Extending the Service Cloud with Custom Application Development and Third-Party.srt 6 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.mp4 21.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/4. Key Components for Performance Optimization and Creating a Validation Rule.srt 11 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/5. User Experience Requirements Solved by the Salesforce Lightning Service Console.mp4 13.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/5. User Experience Requirements Solved by the Salesforce Lightning Service Console.srt 9 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6. Salesforce Lightning Service Console Custom List Views and Creating a New User.mp4 44.3 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6. Salesforce Lightning Service Console Custom List Views and Creating a New User.srt 25 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/6.1 What Features Are Available in Lightning Console Apps (Help Article).html 141 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7. Service Console Interaction Logs (Salesforce Classic Only).mp4 31.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7. Service Console Interaction Logs (Salesforce Classic Only).srt 13 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.1 Turn On Interaction Logs for a Console in Salesforce Classic.html 130 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.2 What Features Are Available in Lightning Console Apps (Help Article).html 141 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/7.3 Set Up Interaction Logs for a Console in Salesforce Classic (Help Article).html 133 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/8. Service Console Custom Components.mp4 21.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/8. Service Console Custom Components.srt 10 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9. Service Console Keyboard Shortcuts.mp4 5.9 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9. Service Console Keyboard Shortcuts.srt 2 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.1 Keyboard Shortcuts for Lightning Console Apps.html 145 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.2 Work with Keyboard Shortcuts in a Salesforce Console in Salesforce Classic.html 142 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/9.3 Default Keyboard Shortcuts for a Salesforce Console in Salesforce Classic.html 145 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10. Service Console Macros.mp4 30.8 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10. Service Console Macros.srt 9 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.1 Creating Macros in Salesforce Classic.html 128 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.2 Running a Macro.html 125 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.3 Bulk Macros.html 137 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.4 Irreversible Macros.html 141 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.5 Examples of Macros in Salesforce Classic.html 130 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/10.6 Tips for Creating Macros.html 126 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.mp4 39.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11. Service Console Integration Toolkit and Lightning Console JavaScript API.srt 16 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.1 What Features Are Available in Lightning Console Apps.html 141 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.2 Sample Visualforce Code for Toolkit Example.html 172 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.3 Salesforce Console Integration Toolkit Developer Guide.html 140 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/11.4 Salesforce Console Developer Guide.html 123 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.mp4 18.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/12. Adjusting the Service Console Settings.srt 8 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.mp4 9.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/13. Exam Guide Sample Question #2.srt 6 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/14. Practice Activity – Service Cloud Solution Design Trailhead Units.html 725 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/4. Service Cloud Solution Design/15. Service Cloud Solution Design Quiz.html 148 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/1. Knowledge Management Introduction.mp4 2.6 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/1. Knowledge Management Introduction.srt 907 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2. Enabling Salesforce Knowledge and the Knowledge Article Lifecycle.mp4 31.8 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2. Enabling Salesforce Knowledge and the Knowledge Article Lifecycle.srt 14 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/2.1 Complete Guide to Salesforce Knowledge.html 153 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3. Managing Knowledge Adoption and Maintenance.mp4 25.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3. Managing Knowledge Adoption and Maintenance.srt 12 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/3.1 Knowledge Base Dashboards & Reports.html 142 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4. Creating Knowledge Data Categories Groups and Data Categories.mp4 22.1 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4. Creating Knowledge Data Categories Groups and Data Categories.srt 12 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4.1 Data Categories in Salesforce.com.html 130 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/4.2 Keyboard Shortcuts for Data Categories.html 138 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/5. Creating Knowledge Article Record Types and Assigning Page Layouts.mp4 20.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/5. Creating Knowledge Article Record Types and Assigning Page Layouts.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/6. Turning on the Knowledge Sidebar in the Service Console.mp4 24.1 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/6. Turning on the Knowledge Sidebar in the Service Console.srt 10 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/7. Knowledge Publishing Workflow.mp4 28.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/7. Knowledge Publishing Workflow.srt 21 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/7.1 Salesforce Knowledge Implementation Guide.html 170 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8. Knowledge Data Migration Strategies.mp4 10.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8. Knowledge Data Migration Strategies.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/8.1 Salesforce Knowledge Implementation Guide.html 170 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/9. Knowledge vs. Solutions.mp4 8 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/9. Knowledge vs. Solutions.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/10. Exam Guide Sample Question #3 - Public Groups and Assigning Article Actions.mp4 20.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/10. Exam Guide Sample Question #3 - Public Groups and Assigning Article Actions.srt 9 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/11. Exam Guide Sample Question #5.mp4 6.9 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/11. Exam Guide Sample Question #5.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/12. Practice Activity – Knowledge Management Trailhead Units.html 496 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/5. Knowledge Management/13. Knowledge Management Quiz.html 148 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/1. Interaction Channels Introduction.mp4 9.1 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/1. Interaction Channels Introduction.srt 3 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.mp4 11.1 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/2.1 Service Cloud Channels.html 131 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.mp4 8.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/4. Telephony (aka ‘phone’) Interaction Channel.mp4 8.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/4. Telephony (aka ‘phone’) Interaction Channel.srt 5 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.mp4 6.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.srt 3 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.mp4 26.4 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.srt 15 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/6.1 Email-to-Case Help Article.html 143 B
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.mp4 20.5 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.srt 9 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.mp4 12 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.srt 7 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/9. Web Interaction Channel.mp4 17.3 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/9. Web Interaction Channel.srt 11 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/10. Chat Interaction Channel – Web Chat (Live Agent).mp4 8.2 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/10. Chat Interaction Channel – Web Chat (Live Agent).srt 3 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.mp4 6.9 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.srt 3 KB
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Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/7. Case Management/21.1 New Case Action Doesn't Exist Error - Knowledge Article 000232310.html 120 B
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Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/1. Next Steps Introduction.mp4 2.9 MB
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Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/2. Registering for the Service Cloud Consultant Certification.mp4 11 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/2. Registering for the Service Cloud Consultant Certification.srt 8 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/3. Taking the Exam – Online vs. On-site.mp4 38.7 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/3. Taking the Exam – Online vs. On-site.srt 16 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.mp4 36 MB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/4. Test Taking Strategies – Improve Your Odds of Passing the First Time.srt 9 KB
Salesforce Service Cloud Consultant Certification Course/[TutsNode.com] - Salesforce Service Cloud Consultant Certification Course/11. Next Steps/5. Final Thoughts and a Word of Thanks.mp4 5.6 MB
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