| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/0. Websites you may like/1. (FreeTutorials.Us) Download Udemy Paid Courses For Free.url |
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| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/0. Websites you may like/3. (NulledPremium.com) Download Cracked Website Themes, Plugins, Scripts And Stock Images.url |
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2.6 MB |
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10 KB |
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138 B |
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130 B |
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22.1 MB |
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10 KB |
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20.2 MB |
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24.1 MB |
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9 KB |
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170 B |
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28.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/5. Knowledge Management/7. Knowledge Publishing Workflow.vtt |
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| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/5. Knowledge Management/8.1 Salesforce Knowledge Implementation Guide.html |
170 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/5. Knowledge Management/8. Knowledge Data Migration Strategies.mp4 |
10.5 MB |
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6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/5. Knowledge Management/9. Knowledge vs. Solutions.mp4 |
8 MB |
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4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/10. Chat Interaction Channel – Web Chat (Live Agent).mp4 |
8.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/10. Chat Interaction Channel – Web Chat (Live Agent).vtt |
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| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.mp4 |
6.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/11. Enabling Live Agent and Creating Live Agent Users.vtt |
2 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/12. Creating Live Agent Skills.mp4 |
7.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/12. Creating Live Agent Skills.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/13. Creating Live Agent Configurations.mp4 |
19.5 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/13. Creating Live Agent Configurations.vtt |
9 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/14. Creating Live Agent Deployments.mp4 |
4.5 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/14. Creating Live Agent Deployments.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/15. Setting Up Live Agent in the Salesforce Console.mp4 |
6.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/15. Setting Up Live Agent in the Salesforce Console.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/16. Creating Chat Buttons.mp4 |
25.3 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/16. Creating Chat Buttons.vtt |
10 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/17. Enabling OmniChannel and Creating Service Presence Status.mp4 |
6.1 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/17. Enabling OmniChannel and Creating Service Presence Status.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/18. Adding the Supervisor Panel to the Salesforce Console.mp4 |
16.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/18. Adding the Supervisor Panel to the Salesforce Console.vtt |
5 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/19.1 Marketing Cloud Social Specialist Certification Information.html |
120 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/19.2 Social Customer Feedback Surveys (AppExchange - Requires Social Studio License).html |
142 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/19.3 Complete Guide to Social Customer Service.html |
146 B |
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136 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/19. Social Media Interaction Channel.mp4 |
23.3 MB |
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10 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/1. Interaction Channels Introduction.mp4 |
9.1 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/1. Interaction Channels Introduction.vtt |
2 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/20. Chatter Groups as Internal Interaction Channels.mp4 |
16.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/20. Chatter Groups as Internal Interaction Channels.vtt |
7 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/21. Exam Guide Sample Question #4.mp4 |
4.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/21. Exam Guide Sample Question #4.vtt |
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| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/2.1 Service Cloud Channels.html |
131 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/22. Interaction Channels UI Design Considerations.mp4 |
30.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/22. Interaction Channels UI Design Considerations.vtt |
16 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/23. Case Feed Configuration and Customization.mp4 |
28.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/23. Case Feed Configuration and Customization.vtt |
12 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/24. Adding and Configuring the Email Action to the Case Feed.mp4 |
19.8 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/24. Adding and Configuring the Email Action to the Case Feed.vtt |
9 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/25. Interaction Channels Profile Design Considerations.mp4 |
21.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/25. Interaction Channels Profile Design Considerations.vtt |
10 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/26.1 SOAP API Developer Guide API Reference.html |
138 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/26. Interaction Channels Objects to Expose Design Considerations.mp4 |
19.5 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/26. Interaction Channels Objects to Expose Design Considerations.vtt |
8 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/27. Interaction Channels Sharing Model Design Considerations.mp4 |
23.8 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/27. Interaction Channels Sharing Model Design Considerations.vtt |
14 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/28.1 Knowledge Report App.html |
142 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/28.2 AppExchange Dashboard Pack for Marketing, Sales and Service.html |
142 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/28. Interaction Channels Reporting Design Considerations.mp4 |
27.5 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/28. Interaction Channels Reporting Design Considerations.vtt |
17 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/29. Kan Ban View and Case Feed Page Layout Assignments.mp4 |
27.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/29. Kan Ban View and Case Feed Page Layout Assignments.vtt |
16 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.mp4 |
11.1 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/2. Understanding and Implementing Multiple Support Processes.vtt |
6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/30. Practice Activity – Interaction Channels Trailhead Units.html |
641 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/31. Interaction Channels Quiz.html |
141 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.mp4 |
8.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/3. Mobile Interaction Channel and Creating a Mobile Case Record Type.vtt |
4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/4. Telephony (aka ‘phone’) Interaction Channel.mp4 |
8.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/4. Telephony (aka ‘phone’) Interaction Channel.vtt |
4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.mp4 |
6.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/5. Email Interaction Channel and Creating an Email Case Record Type.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/6.1 Email-to-Case Help Article.html |
143 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.mp4 |
26.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/6. Email to Case vs. On-Demand Email to Case and Configuring a Routing Address.vtt |
13 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.mp4 |
20.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/7. Adding Emails Related List to Cases Page Layout.vtt |
8 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.mp4 |
12 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/8. Configuring Email Templates for Effective Case Communications.vtt |
6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/9. Web Interaction Channel.mp4 |
17.3 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/6. Interaction Channels/9. Web Interaction Channel.vtt |
9 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/10. Creating Omni-Channel Permission Sets.mp4 |
7.7 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/10. Creating Omni-Channel Permission Sets.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/11. Adding Omni-Channel to your Service Console Footer.mp4 |
13.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/11. Adding Omni-Channel to your Service Console Footer.vtt |
4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/12. Adding Sidebar Components to the Service Console.mp4 |
18.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/12. Adding Sidebar Components to the Service Console.vtt |
6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/13. Adding Fields to Page Layouts and Related Lists for Improved Usability.mp4 |
13.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/13. Adding Fields to Page Layouts and Related Lists for Improved Usability.vtt |
6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/14. Case Escalation Design Considerations.mp4 |
27.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/14. Case Escalation Design Considerations.vtt |
12 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/15. Log a Call Activity Management and Call Disposition Design.mp4 |
37.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/15. Log a Call Activity Management and Call Disposition Design.vtt |
15 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/16.1 Idea Exchange - Vote on Close Case ButtonPage Missing in Lightning Experience.html |
122 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/16. Case Resolution Design Considerations – Case Closure.mp4 |
22.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/16. Case Resolution Design Considerations – Case Closure.vtt |
11 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/17.1 Entitlement Management Help Topic.html |
132 B |
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161 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/17.3 The Admin's Guide to Entitlement Management (PDF).html |
175 B |
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114 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/17. Enabling Entitlement Management for SLA Driven Case Management.mp4 |
75.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/17. Enabling Entitlement Management for SLA Driven Case Management.vtt |
27 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/18.1 Keyboard Shortcuts for Macros.html |
131 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/18. Improve Agent Productivity by Bundling Multiple Case Actions in Macros.mp4 |
24 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/18. Improve Agent Productivity by Bundling Multiple Case Actions in Macros.vtt |
10 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/19.1 Field Service Lightning Managed Package Implementation Notes (PDF).html |
147 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/19.2 Field Service Lightning Consultant Certification Home Page.html |
128 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/19.3 Set Up Field Service Lightning (Help Article).html |
124 B |
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97 B |
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174 B |
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43.1 MB |
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14 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/1. Case Management Introduction.mp4 |
3.7 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/1. Case Management Introduction.vtt |
1 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/20. Final Live Agent Configurations.mp4 |
13.4 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/20. Final Live Agent Configurations.vtt |
9 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.1 Introducing Lightning Bolt.html |
132 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.2 Which Community Template Should I Use.html |
139 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.3 New Case Action Doesn't Exist Error - Knowledge Article 000232310.html |
120 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.4 Set Up and Manage Communities Guide (PDF).html |
123 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.5 Customer Community 101 eBook (PDF).html |
134 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21.6 Build a Community with Knowledge and Chat (Trailhead).html |
163 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/21. Creating a Self-Service Community to Increase Case Deflection.mp4 |
57.3 MB |
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22 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/22.1 Which Automation Tool.html |
180 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/22.2 Visual Workflow Getting Started Pack (Private AppExchange Listing).html |
138 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/22.3 Create a Satisfaction Survey Using Flows - Trailhead Module.html |
120 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/22.4 Visual Workflow Guide.html |
159 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/22. Visual Workflow Use Cases, Capabilities and Limitations for Case Management.mp4 |
76.3 MB |
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25 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/23. Practice Activity – Case Management Trailhead Units.html |
1 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/24. Case Management Quiz.html |
141 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/2. Designing a Case Management Solution.mp4 |
5.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/2. Designing a Case Management Solution.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/3. Case Creation Design Considerations.mp4 |
6.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/3. Case Creation Design Considerations.vtt |
4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/4. Case Queues Configuration.mp4 |
21 MB |
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10 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/5. Case Assignment Design Considerations.mp4 |
46.2 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/5. Case Assignment Design Considerations.vtt |
18 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/6.1 Supported Objects for OmniChannel.html |
149 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/6.2 OmniChannel Implementation Guide.html |
143 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/6. OmniChannel for Routing of Cases.mp4 |
8.7 MB |
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3 KB |
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149 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/7. Creating Service Channels for Omni-Channel.mp4 |
18.5 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/7. Creating Service Channels for Omni-Channel.vtt |
6 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/8. Creating Routing Configurations for Omni-Channel.mp4 |
22 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/8. Creating Routing Configurations for Omni-Channel.vtt |
8 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/9. Creating a Presence Status for Omni-Channel.mp4 |
5.7 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/7. Case Management/9. Creating a Presence Status for Omni-Channel.vtt |
2 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/1. Contact Center Analytics Introduction.mp4 |
3.9 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/1. Contact Center Analytics Introduction.vtt |
1 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/2.1 Service and Support Reports and Dashboards App.html |
142 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/2. Contact Center Reporting Solutions.mp4 |
11.9 MB |
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4 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/3. Reports and Dashboards Design Considerations.mp4 |
18.7 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/3. Reports and Dashboards Design Considerations.vtt |
8 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/4. Practice Activity – Contact Center Analytics Trailhead Units.html |
812 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/8. Contact Center Analytics/5. Contact Center Analytics Quiz.html |
141 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/1. Integration and Data Management Introduction.mp4 |
4.3 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/1. Integration and Data Management Introduction.vtt |
1 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/2.1 Deferred Sharing Tip Sheet (PDF).html |
158 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/2. Design Considerations for Large Data and Transaction Volumes.mp4 |
7.8 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/2. Design Considerations for Large Data and Transaction Volumes.vtt |
3 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/3.1 Open CTI Lightning Demo Adapter Installation Page.html |
139 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/3.2 Get Started with Open CTI.html |
156 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/3.3 Lightning Open CTI Demo Adapter Install Instructions and More.html |
117 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/3. Contact Center Integration Patterns.mp4 |
42.6 MB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/3. Contact Center Integration Patterns.vtt |
15 KB |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/4. Practice Activity – Integration and Data Management Trailhead Units.html |
718 B |
| [FTUForum.com] [UDEMY] Salesforce Service Cloud Consultant Certification Course [FTU]/9. Integration and Data Management/5. Integration and Data Management Quiz.html |
141 B |
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