CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/01 - Introduction.mp4 |
41.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/02 - Terminology Ice Review.mp4 |
56.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/03 - CSI - Purpose and Objectives.mp4 |
31.3 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/04 - CSI - Scope and Business Value.mp4 |
52.8 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/05 - The CSI Approach.mp4 |
34.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/06 - CSI Principles- Service Level Management and Ownership.mp4 |
40.3 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/07 - CSI Principles- Deming Cycle and Knowledge Management.mp4 |
43.7 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/08 - CSI Principles- Service Measurement and Baselines.mp4 |
36.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/09 - CSI Principles- ITSM Framework and IT Governance.mp4 |
41.3 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/10 - Seven Step Improvement Process - Purpose and Objectives.mp4 |
50.1 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/11 - The Seven-Step Improvement Process- Scope and Business Value.mp4 |
37.5 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/12 - The Seven-Step Improvement Process- Policies and Principles.mp4 |
34.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/13 - The Seven-Step Improvement Process- Basics.mp4 |
48.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/14 - The Seven-Step Improvement Process Step 1 Identification.mp4 |
51.8 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/15 - The Seven-Step Improvement Process Step 2 Define the Data.mp4 |
43.9 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/16 - The Seven-Step Improvement Process Step 3 Gather the Data.mp4 |
68.7 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/17 - The Seven-Step Improvement Process Step 4 Process Data.mp4 |
48.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/18 - The Seven-Step Improvement Process Step 5 Analyze Data.mp4 |
39.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/19 - The Seven-Step Improvement Process Step 6 Present and Report.mp4 |
72 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/20 - The Seven-Step Improvement Process Step 7 Implementation.mp4 |
56.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/21 - The Seven-Step Improvement Process Triggers, Challenges, and CSFs.mp4 |
62.7 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/22 - CSI Methods and Techniques - Assessments.mp4 |
74.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/23 - CSI Methods and Techniques - Gap Analysis.mp4 |
25.3 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/24 - CSI Methods and Techniques - Benchmarking Introduction.mp4 |
44.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/25 - CSI Methods and Techniques - Benchmarking Continued.mp4 |
59.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/26 - CSI Methods and Techniques - Service Measurement.mp4 |
64.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/27 - CSI Methods and Techniques - Metrics and KPIs.mp4 |
77.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/28 - CSI Methods and Techniques - Balanced Scorecard.mp4 |
49 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/29 - CSI Methods and Techniques - SWOT Analysis.mp4 |
33.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/30 - CSI Methods and Techniques - ROI and Business Cases.mp4 |
54.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/31 - CSI Methods and Techniques - Service Reporting.mp4 |
54.7 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/32 - CSI Methods and Techniques - Availability Management.mp4 |
36.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/33 - CSI Methods and Techniques - Capacity Management, BCM and ITSCM.mp4 |
42 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/34 - CSI Methods and Techniques - Problem, Knowledge, and Risk Management.mp4 |
62.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/35 - Organizing for CSI - Primary Roles.mp4 |
59.3 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/36 - Organizing for CSI - Support Roles in the Seven-Step Improvement Process.mp4 |
46.8 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/37 - Technology Considerations - ITSM Suites, Incident, Problem, Change, and Release_Deployment Management tools.mp4 |
56.9 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/38 - Technology Considerations - Event, Automated Incident_Problem Resolution, and Business Intelligence Tools.mp4 |
56.7 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/39 - Implementing CSI - Getting started.mp4 |
50.2 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/40 - ITSM Governance.mp4 |
38.5 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/41 - CSI and Organizational Change - Overview.mp4 |
44.1 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/42 - Kotter's 8 Steps - Step 1 and 2 - Urgency and Guiding Coalition.mp4 |
34 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/43 - Kotter's 8 Steps - Step 3 and 4 - Create a vision and Communicate a vision.mp4 |
44.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/44 - Kotter's 8 Steps - Step 5 and 6 - Empower your people and Gain Quick Wins.mp4 |
27.1 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/45 - Kotter's 8 Steps - Step 7 and 8 - Consolidate improvements and Institutionalize the change.mp4 |
39.8 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/46 - CSI, Culture and Communication.mp4 |
60.6 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/47 - Implementation Challenges, CSFs, and Risks.mp4 |
46 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/48 - ITIL - CSI Exam Cram #1.mp4 |
55.4 MB |
CBT Nuggets - ITIL Intermedidate Lifecycle - CSI/49 - ITIL - CSI Exam Cram #2.mp4 |
58.1 MB |