| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/Get Bonus Downloads Here.url |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/3 - Observing and Recognizing Trends English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/4 - Lies, D mn Lies and Statistics English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/5 - On overview of what you can expect English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/6 - About learning How to get the most value English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/6 - About learning How to get the most value.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/7 - Download the course workbook.html |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/7 - KPI-and-reporting-workbook-final.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/8 - How your mind processes information English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/1 - Welcome and Introduction/9 - Getting to know your instructor and learning community English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/10 - Common Terminology and Best Practices English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/10 - Process-Definitions.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/11 - Putting it all together solutions approach English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/12 - Process-Definitions.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/13 - Introduction Case Study English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/13 - Introduction-Case.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/14 - Exercise 1 Getting Started In Your New Role English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/2 - Service Management Common Terminology/14 - Exercise-1.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/15 - Hips Don't Lie - but what about numbers.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/15 - Hips Don't Lie English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/16 - What is a report English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/17 - Exercise 2 Who's who English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/18 - Reporting Goals and Examples English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/18 - Reporting-Examples.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/19 - Reporting Data Presentation, Quality and Ownership English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/19 - Reporting Data Presentation, Quality and Ownership.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/20 - Interpreting your data with Pivot tables English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/20 - Interpreting your data with Pivot tables.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/21 - Exercise 3 Your team English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/21 - Exercise 3 Your team.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/21 - Exercise-3.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/3 - Service Management Reports and Metrics/22 - Forget about the numbers.html |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/23 - Key Performance Indicators English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/24 - Bob It has to get better English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/25 - Exercise 5 Measuring Workload English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/26 - Mindset Why some numbers work - and some don't.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/26 - Mindset Why some numbers work English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/27 - Creating value Build your service management report English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/28 - Performance Indicators Service Management examples English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/28 - Performance Indicators Service Management examples.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/28 - Performance-Indicator-Examples.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/29 - Exercise 6 Team Meeting English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/29 - Exercise-6.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/30 - Finding motivation to go for gold English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/4 - Service Management Key Performance Indicators/31 - The glorification of busy.html |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/32 - Quality control for your service management organization English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/33 - Example Incident Management Goal Setting English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/34 - Exercise 7 Identifying problems English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/35 - Taking action and setting a service management goal English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/38 - Exercise 9 Scheduling your workload English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/39 - Why 100% doesn't work English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/5 - Process Improvement and Setting Goals/40 - Homework Start putting it together English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/41 - Putting it all together English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/42 - Exercise 10 Trends in your organization English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/42 - Exercise-10.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/43 - Organizational Change Management Where to start after you finish this course English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/43 - Organizational Change Management Where to start after you finish this course.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/44 - Exercise 11 Areas for improvement English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/44 - Exercise-11.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/45 - Next steps in bringing together your People, Processes and Technology English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/45 - Next steps in bringing together your People, Processes and Technology.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/46 - Keep Service Management Simple English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/46 - Keep Service Management Simple.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/47 - Where to start your improvement cycle English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/47 - Where to start your improvement cycle.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/48 - Exercise 12 Development and Growth English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/48 - Exercise 12 Development and Growth.mp4 |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/48 - Exercise-12.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/49 - Taking action and achieving your goals English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/49 - Top-5-Action-List.pdf |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/51 - Final thoughts and wrap up English.vtt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/6 - Putting It All Together/6 - Putting it all together quiz.html |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/Bonus Resources.txt |
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| [ DevCourseWeb.com ] Udemy - Service Management Key Performance Indicators and Reporting/~Get Your Files Here !/Service Management Key Performance Indicators and Reporting.txt |
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